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Are We a Good Fit For You?

New Patient Checklist

It is important that the pediatric practice you choose be aligned with your medical philosophies. Excellent care happens when the physicians and office staff are in agreement with your family priorities and beliefs regarding the practice of medicine. Our goal is that shared medical decisions for your family be based on mutual respect and understanding. Please read the following practice philosophies to be sure Village Pediatrics is the appropriate medical home for your children:

New Patient Checklist
Vaccines Our vaccine policy follows the schedule outlined by the CDC and the American Academy of Pediatrics. We do not make exceptions for personal, religious or philosophical objections. We all vaccinate our own children on schedule, and expect the same of our patients   
Antibiotics We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, and follow evidence-based guidelines in our prescribing of medication. We do not automatically treat ear infections or green snot with antibiotics, nor do we routinely call in antibiotics over the phone as we do not believe this is good, or safe, medicine. When we believe antibiotics are appropriate treatment, we are happy to explain why.  
Medical Home We work hard to provide comprehensive medical care and serve as your medical home. We ask that you contact our office FIRST before seeking specialty care or heading to Urgent Care or the ER (except in cases of true emergency.) We also do not share care with naturopathic doctors.  
Technology Our office prides itself on efficiency through the use of technology. You may be expected to contact us through our patient portal and use automated reminders via text, email or phone.  
CHADIS We use an online service called CHADIS for pre-visit questionnaires such as developmental and mental health assessments. These need to be completed prior to EVERY well visit or mental health evaluation. An alternative is to arrive a minimum of 15 minutes prior to your appointment to complete in our office.  
Office Hours We are a small practice which aims to provide the most extensive hours possible while keeping our physicians’ home life reasonable. We offer late hours until 7 pm on Mondays and Tuesdays, and weekend/holiday acute sick visits as needed from approximately 10 am- 12 noon. We ask that you call by 10 am on weekends/holidays if you wish to be seen. Please make sure these hours work for your family.  
After Hours We have a physician on call 24/7/365, we do not use nurse triage or answering systems. The on call physician can be contacted by calling our main number at any time. We ask that you limit these calls to true urgent or emergent questions as we do typically sleep at night!  
Insurance Please make sure we take your specific insurance as we do not accept all plans. If there are any questions, feel free to contact our office.  
Billing and Fees We practice medicine according to accepted medical standards and Academy of Pediatric recommendations. We cannot tailor care to only what is covered by your insurance. It is up to you to understand how your insurance works, including deductibles and co-insurance, and to provide up-to-date insurance information at every visit. Please read our Financial Policy for more information regarding our billing and payment policies.  

Our practice makes every effort to run on time with appointments, as everyone’s time is equally valuable. We ask that you make every effort to arrive at the office at your schedule appointment time and call us if you are running behind. You may be asked to reschedule if you are more than 10 minutes late so as not to delay the patients who follow you.